Business Number 92628675221 trading as APLINK Group Pty Ltd. (“APL”,
“we” or “us”) and applies to APL’s handling of personal information. You should
APL provides and maintains an online directory of businesses trading
within, and information relevant to, the caravan and camping industry. We also
operate social media groups providing an opportunity for group members to share
information relevant to the industry and those interested in it, as well as a
buy / swap / sell group to provide an opportunity for group members to buy,
swap or sell their caravan and camping goods.
APL deals with personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and to the extent applicable, with the EU General Data Protection Regulation (GDPR).
1. Collection of Personal Information
The types of personal information that APL collects directly from you will
depend on the nature of your dealings with us. We only collect the personal
information that we need to operate the APL business. We may collect your
personal information directly from you via email, by post, by phone, in person,
at shows or events, through the Website (including through providers of
software on the Website) and via our social media accounts.
We may also collect your personal information from other parties if that party has purchased products for you or has invited you to participate in promotions.
The following table sets out the personal information we may collect from you when you deal with us in certain ways and why we need to collect it:
when we might collect personal information from you / how we collect it:
1. When you subscribe to be part of our mailing list
2. When you enter a promotion advertised by APL
3. When you advertise in the APL Directory or on the Website and / or social media accounts
4. When you purchase a product from us
5. When you create an account on the forum on the Website
6. When you send products to third parties.
7. When you apply for employment or a contractor position with APL
What we might
1.Your full name and email address
This will depend on the purpose of the promotion and the information we
collect, and what we intend to do with it, which will be set out in the full
terms and conditions for the promotion and made available to you on our social
media accounts and / or the Website.
Your full name, your position title, your business name, your email address, your address, contact phone number, your social media account handles, your website domain name, and your credit card details.
Your full name, your email address, your postal address, contact phone number, and your credit card details.
Your name, email address, gender, contact phone number and your created username and password
Your name, address, email address and phone number and the information you provide about those third-parties, such as their name, postal address, email address and phone number.
Why we need to
To send you our emails (including our marketing emails) or brochures.
To administer the promotion.
To process payments and to list your advertisements in the APL Directory and / or social media accounts.
To process your order and for anti-fraud purposes.
To create your account and to maintain the forum on our website.
To fulfill your requests, provide the relevant product, or for anti-fraud purposes.
To maintain our employee and contractor records and to process payments to them.
2. Use of Personal Information
The particular purpose for which we collect personal information will either be
or will be obvious from the context in which it is collected.
In addition to the ways in which we use your personal information in certain circumstances as set out above, we may also use the personal information we collect from you in the following ways:
A. To notify you of upcoming shows and events relevant to the caravan and camping industry.
B. To send you any special offers or promotions available from us or those who advertise with us.
C. To send important notices, such as communications about purchases, and changes to our terms, conditions and policies.
D. To help us create, develop, operate, deliver and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
E. For internal purposes such as auditing, data analysis, and research to improve APL’s products, services and customer communications.
F. For account and network security purposes.
We will only use personal information for the particular purpose we collected it for, or for other purposes that are directly related to that purpose. If we want to use personal information for any other purpose we will obtain your consent.
3. Disclosure of Personal Information
APL may disclose your personal information to third parties if required by law,
if necessary to report a data breach, or otherwise permitted under the Privacy
Act or other local laws. We may also disclose your personal information to
enforce any of our terms and conditions or to comply with or enforce other
commercial agreements of which we are a party, or to protect our rights or
We may disclose personal information to external service providers who help us operate or protect our business, for example, IT consultants, software as a service providers, insurance advisors, independent contractors, lawyers, accountants and other professional advisors. When APL engages external service providers, we require those contractors to comply with contractual privacy obligations that reflect APL’s own privacy obligations.
In the event of a re-organisation, merger or sale, we may transfer any and all personal information we collect to the relevant third party on a confidential basis for them to use in the same way that we use that information.
We may also exchange your personal information with third parties for the purpose of fraud protection.
APL does not rent or sell personal information in its usual course of business.
Your personal information may de-identified and aggregated with other information to use or disclose the anonymous data.
4. Storage and security of Personal Information
Personal information provided to APL is stored securely using reasonable security measures. APL employees and contractors who have a need to access personal information held by APL. APL employs individuals based in Australia and retains Australian based contractors and service providers.
When providing us with your personal information:
You understand and acknowledge that APL utilises the Marketplacer software as a service (SaaS) on the Website; and
5. Access, correction and retention of Personal Information
You have the right to seek access to the records of personal information that APL holds about you. You also have the right to ask us to correct your personal information where it is not otherwise correctly recorded.
If you are based in the European Union, you also have the right, under certain conditions:
A. to request that we erase your personal data;
B. to request that we restrict the processing of your personal data;
C. to object to us processing your personal data; and
D. to request that we transfer the data that we have collected to another organisation, or directly to you.
6. Management of
The Website contains links to third-party websites (such as those who advertise with us). Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices and not ours. You should review those policies prior to providing any personal information via those third-party websites.
Whilst most internet browsers are set to accept cookies, you can set your internet browser to reject cookies, or to notify you when they are being used. If you reject cookies, you may limit the functionality of the Website when you access it.
A Facebook pixel is installed on the Website and captures your use of the Website for Facebook ad retargeting purposes. We may from time to time use other pixels and tags for remarketing purposes.
If you create any accounts through the Website, you must take all reasonable steps to create secure passwords and login information and to protect that information from unauthorised use.
Any complaint will be investigated and the outcome of that investigation communicated to you within 30 days. If you are not satisfied with the outcome or the handling of the complaint by us, you can contact the Office of the Australian Information Commissioner by by sending an email to email@example.com